Website Support

A website maintenance and protection plan is key to the ongoing success of your website!

If you are not prepared, you will find yourself
with an outdated website in a short time.

Here’s What You Must Know

A robust online presence is paramount in today’s swiftly changing digital realm. Enter Done Deal Web Design: your gateway to cutting-edge website solutions. Our services guarantee a website that rides the crest of emerging trends and technologies.

Our comprehensive support packages shield your investment and reputation and elevate your site’s security and performance. We cover you, from seamless WordPress updates to secure backups and easy data restoration.

Our dedicated technical squad ensures your site’s integrity by eradicating broken links, enhancing performance, and refining content. Our advanced plans accommodate your growth, from minor custom codes to unlimited layout adjustments.

Transparent pricing is our hallmark. No surprises, just value. Focus on what truly matters – engaging customers, SEO, and informative content.

Experience the liberation of entrusting the intricacies of website maintenance to us. Reap the rewards of a consistently updated, impactful online presence. Visit us now!

Website Support  & Protection Plans

Always know what you’ll pay. No hidden gotcha’s.

You can learn more about our Terms of Service
FAQs

Frequently asked questions

What exactly is website maintenance?

Website maintenance involves regular updates, security checks, and content improvements to ensure your website stays secure, functional, and up-to-date with the latest technologies and trends.

Why do I need website maintenance?

Regular maintenance ensures your website’s security against cyber threats, prevents downtime, and keeps your content fresh, contributing to better user experience and search engine rankings.

What is included in your maintenance plans?

Our maintenance plans typically include software updates, security monitoring, backup and restore options, content improvements, performance optimization, and technical support.

WHEN WILL I BE BILLED?

You will be able to pay your subscription either each month  or annually depending on the plan you choose.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We use Stripe as a payment processor, which means you can make payments with the following options:

Card,
Apple Pay,
Google Pay,
Link, and
Cash App Pay
WHAT HAPPENS IF I'M LATE WITH MY PAYMENT?

If you have a monthly subscription, you will be notified in advance each month that your subscrption is due. If you have a annual subscription, you will be notified in advance each year that your subscrption is due.

How often will my website be updated?

The frequency of updates depends on your chosen plan. Essential updates like software patches might be done monthly, while more comprehensive updates and content enhancements could be done quarterly or as needed.

What happens if my website goes down or gets hacked?

Our maintenance plans include security measures to minimize such risks. In case of an issue, we provide backups and restoration services to get your website back online quickly.

Can I make content changes, or must I rely on your team?

Depending on the plan, you might have the option to make content changes yourself. However, our team is always available to assist with more complex changes and technical issues.

Are there any hidden costs?

Our pricing is transparent, and we strive to eliminate surprises. Our plans are designed to cover a wide range of maintenance tasks, but if you require additional services, we’ll discuss any associated costs upfront.

How do I know if my website's performance is being improved?

Our team monitors your website’s performance metrics, such as load times, page speed, and responsiveness. We make adjustments as needed to enhance the user experience.

Can I upgrade or downgrade my maintenance plan as my needs change?

Yes, we offer flexibility to upgrade or downgrade your plan as your needs evolve. Just let us know, and we’ll adjust your services accordingly.

HOW SECURE IS MY PAYMENT INFO?

The payment processors we use are accepted and secure forms of digital payments worldwide.  We do not see or handle any of your personal financial information.

What's the process if I want to sign up for your maintenance services?

Visit our website or get in touch with our team. We’ll discuss your requirements, recommend a suitable plan, and guide you through signup.

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